Dextr AI and ResNexus Bring an AI Workforce to Independent Hospitality

ResNexus properties running Dextr AI book 2 a.m. reservations directly, cutting OTA fees while operators sleep

SUNNYVALE, Calif. — July 31, 2026 — Dextr AI, the AI workforce platform for hospitality, today announced its partnership with ResNexus, the award-winning property management and reservation software provider that serves thousands of independent hotels, bed and breakfasts, inns, campgrounds, and RV parks. The partnership has already closed after-hours coverage gaps — a key example of how deeply integrated AI can create measurable value for independent operators.

The partnership began in May 2025 and marked Dextr AI's first PMS integration. Since then, properties running on ResNexus have been able to deploy Dextr AI's agents — including Daisy, its 24/7 voice AI reservation agent, and Alfred, its guest communications concierge — to answer calls, respond to guest inquiries, support reservation-related workflows, and coordinate day-to-day operations.

For operators, the impact is practical and immediate: fewer missed calls, faster guest response times, better after-hours coverage, and meaningful relief for owners, managers, and front-desk teams — moving properties quickly from manual coverage gaps to an always-on AI workforce that supports guests and staff around the clock.

"What excites me the most about Dextr AI is that it solves a real problem we see in our industry: missed phone calls," said Nathan Mayfield, Product Architect and Strategic Partnerships at ResNexus.

"It's easy to implement and helps properties answer every call, so their team can spend more time on creating the great guest experience they're known for. Dextr AI saves properties time and money — it's a win-win!"

The partnership has shown how AI can create value across the full breadth of independent hospitality. Every unanswered call, delayed response, or missed guest request can directly affect revenue and guest satisfaction.

Dextr AI's agents are designed not only to automate workflows but also to deliver a guest experience that feels natural, warm, and human. Guests regularly engage Dextr AI's voice agent in friendly conversation, exchange casual chatter and jokes during calls, and in some cases ask to meet the agent when they arrive at the property — often not realizing they were speaking with AI.

"ResNexus was our first PMS integration, and that will always matter to us," said Sajid Shariff, Founder and CEO of Dextr AI.

"What we have seen through this partnership is that when AI is deployed properly, it does not feel like a cold automation layer. It feels like an always-available team member who answers every call, helps every guest, and gives operators their time back. Across ResNexus properties, our churn has been near zero — the only customer we lost was a property forced to stop operating after a tornado. That level of retention says a lot about the real value operators are seeing."

The partnership also reflects a shared commitment to making powerful technology accessible to independent hospitality businesses. Both ResNexus and Dextr AI are focused on practical, affordable tools that improve the guest experience while reducing operational burden for teams that are often asked to do more with fewer resources.

Through the integration, ResNexus properties can use Dextr AI to:

• Answer guest calls 24/7 with natural, human-level voice AI.
• Capture more direct booking opportunities and reduce missed calls.
• Support reservation questions, changes, cancellations, and common guest requests.
• Respond to guest communications before, during, and after the stay.
• Coordinate operational and staff workflows without adding another heavy system.
• Reduce front-desk, after-hours, and owner workload.
• Improve efficiency quickly, with deployment typically completed in seven days.

"AI should make life easier for operators, not create another expensive system they have to manage," added Shariff. "Our goal with ResNexus is simple: help independent properties answer every guest, operate more efficiently, and deliver better service without needing to add more staff."

About Dextr AI

Dextr AI is the AI workforce platform for hospitality, headquartered in Sunnyvale, California. Dextr AI, the trade name of Dextr, Inc., coordinates a team of purpose-built AI agents — including Daisy for voice AI and reservations, Alfred for guest concierge and communications, Manny for staff operations, and Cosmo for growth and revenue workflows — across hundreds of pre-built hospitality use cases. Dextr AI helps properties answer every call, delight every guest, and run leaner operations. Learn more at dextr.ai.

About ResNexus

ResNexus is an award-winning property management and reservation software provider serving thousands of independent hospitality businesses, including luxury hotels, bed and breakfasts, inns, campgrounds, and RV parks. ResNexus provides booking, marketing, guest management, payments, and operations tools built to help independent operators grow and manage their businesses more effectively.

Media Contact

• Sydnie Suskind
• Head of Brand and Creative, Dextr AI
• pr@dextr.ai