5+
Brand families trusts
100%
Call coverage, 24/7
0
PMS changes required
8%
EBIDTA lift
Your brand stays consistent. Your operations gets smarter.
Operates Alongside Brand Systems
The PMS and the brand reporting stack stay exactly as the flag requires. Dextr adds an AI front desk on the existing PMS, a live room board and a task system on top of them. No PMS changes to request, nothing to replace.
Zero brand system changesOvernight & Peak-Hour Coverage
A single-agent overnight desk is where the brand's service standard is hardest to hold. Daisy answers the main line 24/7 in 29+ languages from the property's own FAQ library, logs work orders and schedules wake-up calls.
29+ languages supportedWork Orders Without PMS Round-Trips
Housekeeping and maintenance work orders are logged, assigned, timed and closed in Dextr: from a guest call, from the desk or from the pad. Routine requests never round-trip through the brand system.
Room, owner & status on every orderMulti-Property Visibility for Groups
A management company running several flags gets the same boards, work-order queues, call logs and daily briefing at every property, so GMs and supervisors read each location the same way.
Single pane of glass for ownersSpecialized agents for seamless operations
Daisy
Voice Reservations & BookingsAnswers calls 24/7, handles bookings, checks availability, supports changes, captures deposits, and converts missed calls to revenue.
Alfred
Guest Messaging & ConciergeSupports guests via SMS, chat, and digital touchpoints, answers questions, personalizes service, offers upsells, and resolves issues early.
Manny
Staff Operations & HousekeepingRoutes housekeeping, maintenance, turnover, staff follow-ups, and escalations so teams spend less time chasing updates and more time serving guests.
Cosmo
Marketing & Direct DemandSupports guest re-engagement, upsell campaigns, direct booking growth, AI-search visibility, and automated marketing workflows.
AI workforce designed to meet all your brand needs
How Dextr-OS manages your business autonomously.
Always-on Management
Autonomously handles communication, manages staff, converts leads, and tracks performance.
Execute Effortlessly
Our solution requires zero staff training. Chat with the OS in natural language to execute complex operations.
Personalize your Agents
Configure the platform to match your SOPs. Train behaviors that match your brand guidelines.
Executes end-to-end jobs
Chat with your data and schedule alerts and escalations.
Same brand property.
Leaner team. Different outcome.
Front desk drops 1 in 4 calls. Guests book elsewhere.
$3–5K/MO MISSEDDaisy answers in 1.2 s, books in 90 s, 24/7 — on the brand's script.
35%+ booking rateMystery shopper calls go unanswered. Brand score dips.
AUDIT RISKEvery call answered instantly with brand-compliant responses. Mystery shoppers get flawless service.
BRAND SCORE UPWhatsApp threads, sticky notes, walkie-talkies. Requests get lost.
MISSED SLASAlfred routes, tracks, and closes every guest request — visible to ops.
+0.4 OTA POINTSThree Excel sheets per property, every morning. Brand compliance slips.
15% INEFFICIENTManny drafts rosters, watches overtime, flags deviations — all auditable.
1,200 HRS SAVEDEvery GM works in a silo. No portfolio-wide view across flags.
BLACK BOXSingle pane of glass for owners. Drill down into any property, any flag.
OWNER-GRADEHow a branded property goes live, with the brand stack untouched.
Connect the main line
Dextr connects to the property's existing systems. The number, the phones and the PMS stay as they are. Hotel can configure how and when the agents operate.
Load the property's knowledge
The FAQ library is built from the property's own policies: parking, breakfast hours, pets, shuttle times — the questions the desk answers all day. Brand-compliant answers, every time.
PMS integration & AI calibration
Dextr connects to Opera, OnQ, or whichever PMS the flag mandates — using browser automation, not APIs. AI agents are calibrated against your specific brand standards.
Go live
The AI workforce takes over overnight calls, housekeeping boards, and work orders. For portfolios, we run waves of 3–5 properties in parallel.
Works across your
entire tech stack.
Dextr integrates with your PMS, payments, POS, and messaging, unifying bookings, conversations, and operations into one intelligent layer.
Brand-safe by construction
An agent that improvises is a liability at a flagged property. Dextr's agents work from your approved knowledge, escalate when they are unsure, and leave a record of every word.
Brand's script, not ours
Greeting, hold language, transfer etiquette, and the loyalty ask are configured to your flag's standard and your GM's preferences.
Escalates rather than guesses
Confident answers are given, borderline ones are given and flagged for review, and anything outside the knowledge base transfers to your team.
Every call scored
Conversations are graded against your quality bar for tone and outcome. Failures route to a human before they become a pattern.
Changed in plain English
Your GM updates behavior the way they would brief a new hire — no ticket, no engineer, no waiting on a release.
Secure by design
Dextr's agents follow your approved protocols, escalate uncertainties, and keep a full record to protect flagged properties.
Common Questions from Our Customers
Per property, 7 days from kickoff to live: kickoff (day 1), knowledge upload (day 2), PMS + Stripe sync (day 3), AI calibration (day 5), go-live (day 7). For portfolios, we run waves of 3–5 properties in parallel — a 12-property group is fully live in roughly 6 weeks.
No. Dextr works alongside your existing PMS and tools. Your GMs update Dextr the way they'd brief a new hire — in plain English. No training required.
We support all PMS systems through direct integration or browser automation — Opera, OnQ, FOSSE, LightSpeed, Mews, Cloudbeds, and more.
We're following SOC 2 Type II and PCI DSS Level 1 standards. All data is encrypted at rest and in transit. We never store raw credit card numbers; tokenization is handled by your payment processor.
Our pricing is usage-based and depends on your workflows, property size, and usage volume. It's designed to maximize ROI by aligning cost with the operational value Dextr delivers.
We run a pilot on your toughest property first. If the numbers don't hold, you walk away — no lock-in, no penalty.