Dextr AI and Hostaway Partner to Bring an Always-On AI Workforce to Short-Term Rental Operators

Property managers running on Hostaway can now deploy Dextr AI's AI agents to answer every guest call and message 24/7, capture more bookings, and coordinate operations — without growing headcount at the same rate as their portfolios

SUNNYVALE, Calif. — August 6, 2026 — Dextr AI, the AI workforce platform for hospitality, today announced an integration partnership with Hostaway, the all-in-one vacation rental software and property management platform trusted by professional short-term rental operators worldwide. The partnership brings Dextr AI's team of purpose-built AI agents directly into the workflows of Hostaway property managers — using real-time context from their listings, calendars, reservations, guest communications, and property data.

Short-term rental operators face a communication load unlike any other segment of hospitality: booking inquiries arriving at all hours across multiple channels, guests needing check-in instructions at midnight, mid-stay issues that cannot wait until morning, and turnover logistics that run on tight timelines. As portfolios grow, that operational complexity compounds — more properties mean more calls, messages, maintenance requests, and after-hours issues, traditionally requiring ever-larger centralized guest-services teams.

Through the Hostaway integration, property managers can deploy Daisy, Dextr AI's 24/7 voice and reservation agent; Alfred, its guest communications concierge; and Dextr AI's broader suite of operational agents to work alongside existing teams around the clock. Rather than simply generating responses, Dextr AI's agents are designed to complete work: answering incoming calls, checking availability, capturing reservations, communicating with guests throughout the stay, coordinating housekeeping and turnover workflows, and escalating situations that require a human.

"Short-term rental managers are running what amounts to a 24/7 hotel front desk, except the rooms are spread across an entire city and the guests message on five different platforms," said Sajid Shariff, Founder and CEO of Dextr AI.

"Hostaway has built the operating system that professional operators run their businesses on. What we add is the workforce — AI team members who answer every call, respond to every guest, and coordinate the operational work behind every stay. As an STR company goes from 50 properties to 500, its operational complexity shouldn't have to grow 10x with it."

Partnership at a Glance

• Who: Dextr AI, the AI workforce platform for hospitality, and Hostaway, the all-in-one vacation rental management platform for professional short-term rental operators.
• What: A native integration that connects Dextr AI's agents — Daisy (voice and reservations), Alfred (guest communications), Manny (staff operations), and Cosmo (growth and revenue) — to Hostaway's reservation, listing, and guest data.
• For whom: Professional property managers and STR operators, from a handful of listings to portfolios of hundreds or thousands of units.
• Availability: Available now to Hostaway customers, with deployment typically completed in seven days.

What Hostaway Property Managers Can Do with Dextr AI

• Answer guest and booking calls 24/7 with natural, human-level voice AI.
• Capture more reservations by checking real-time availability and assisting callers even when the team is offline.
• Respond instantly across booking channels, reducing missed inquiries and improving response times on OTAs and direct channels.
• Handle check-in instructions, access details, and mid-stay requests without staff involvement.
• Support reservation changes, cancellations, and rebooking conversations using live reservation context from Hostaway.
• Automate guest communication across the pre-arrival, in-stay, and post-stay journey.
• Coordinate cleaning, turnover, and maintenance workflows across distributed portfolios.
• Escalate intelligently, routing higher-complexity situations to the right team member.
• Scale operations from a handful of listings to thousands without adding headcount at the same rate.

From Software That Manages Work to a Workforce That Does It

The partnership reflects a broader shift underway across the short-term rental industry. As professional managers consolidate larger portfolios, operators increasingly need technology that goes beyond helping employees manage work and begins completing that work autonomously. By connecting its agents to systems of record such as Hostaway, Dextr AI can understand the guest, reservation, property, and operational context behind every interaction — moving AI from a standalone chatbot or answering service to an integrated member of the property management team.

Dextr AI's agents are also designed to deliver a guest experience that feels natural, warm, and human. Guests regularly engage Dextr AI's voice agent in friendly conversation, exchange casual chatter and jokes during calls, and in some cases ask to meet the agent when they arrive at the property — often not realizing they were speaking with AI.

"AI should make life easier for operators, not create another expensive system they have to manage," added Shariff. "Our goal with Hostaway is simple: help short-term rental managers answer every guest, run tighter operations, and deliver five-star stays at any scale — without needing to add more staff."

Frequently Asked Questions

What does the Dextr AI and Hostaway integration do?

It connects Dextr AI's hospitality AI agents to a property manager's Hostaway account, allowing the agents to answer calls and guest messages, check availability, capture and modify reservations, and coordinate operational workflows using live data from Hostaway.

Who is the integration for?

Professional short-term rental operators and property management companies running on Hostaway — particularly those managing distributed portfolios where 24/7 guest coverage would otherwise require large centralized teams.

How quickly can operators go live?

Deployment is typically completed in seven days, with no additional system for staff to manage day to day.

About Dextr AI

Dextr AI is the AI workforce platform for hospitality, headquartered in Sunnyvale, California. Dextr AI, the trade name of Dextr, Inc., coordinates a team of purpose-built AI agents — including Daisy for voice AI and reservations, Alfred for guest concierge and communications, Manny for staff operations, and Cosmo for growth and revenue workflows — across hundreds of pre-built hospitality use cases. Dextr AI integrates with property management systems and the broader hospitality technology stack to help hotels, resorts, vacation rentals, and property management companies answer every call, delight every guest, grow revenue, and operate more efficiently. Learn more at dextr.ai.

About Hostaway

Hostaway is an all-in-one vacation rental software platform built for professional property managers. Hostaway combines channel management, a property management system, guest messaging, direct booking tools, dynamic pricing, payments, reporting, owner management, and one of the industry's largest integration marketplaces — helping short-term rental operators sync listings across major channels such as Airbnb, Vrbo, and Booking.com, prevent double bookings, and scale their portfolios from a centralized platform. Learn more at hostaway.com.

Media Contact

• Sydnie Suskind
• Head of Brand and Creative, Dextr AI
• pr@dextr.ai