Top 10 AI Voice Agents for Hotels in 2026

AI voice agents for hotels: quick glance

Voice agent	Best for	Books on the call	Payment on the call	Published price
Daisy (Dextr)	Independent and franchised hotels, resorts and multi-property groups	Yes	Yes, native on the call	No, usage-based
Canary AI Voice	Hotels, groups and franchise brands	Yes	Via Payment Links, a separate product	No
Conduit	Calls and texts on one agent	Yes, since June 2026	Add-on fees, such as late checkout	$899 a month (Startup plan); per-unit plans from $18 a unit
PolyAI	Multi-property hotels and reservation call centers	Yes	Yes	No (per minute, rate not published)
RateGain UNO VIVA	Hotels that book through a CRS	Yes	Not a listed feature	No
KITT by The Hotels Network	Hotels on OPERA Cloud that want phone and website chat on one agent	Yes, on OPERA Cloud	Yes, through OPERA Cloud	No
Akia AI Voice	Hotels and vacation rentals	Yes	Yes, payment link by text	No
Myma.ai	Voice, webchat and guest inbox in one platform	Yes	Not a listed feature	No
Sadie	Hotels wanting a fixed monthly plan	Yes	Secure deposits on every plan	Yes, from $199 a month
EHVA	Main line and guest-room calls, including in-room dining	Yes, on Stayntouch	Yes, payment link by text	About 9 cents a minute

Key takeaway

All 10 AI voice agents answer the phone around the clock. The real differences are whether the deposit is taken on the same call, which booking systems each one supports, how many calls the agent finishes without a human, who builds and maintains the workflows, and whether you can see a price before a demo.

How we compared them

We asked the same 8 questions of every product, in the order a hotel buyer usually does:

Does it book the room during the call, or only take a message?
Can it take the deposit or payment during the call?
Which booking systems (PMS) does it support?
What happens when it can’t help, and what does your team see?
What kind of property is it built for?
What would be the price?
What share of calls does it finish without a human?
Who builds and maintains the workflows, the vendor or you?

We checked each company’s own pages on 14 October 2026 and linked them in each entry. Tools whose AI only chats are listed separately below. We didn’t place test calls, so use the demo questions to compare your shortlist.

Key takeaway

Treat every number below as the vendor’s own claim until you hear the agent handle your calls.

10 best AI voice agents for hotels

1. Dextr (Daisy)

Best for: independent and franchised hotels, resorts and multi-property groups.

Daisy is Dextr’s AI voice agent. It answers your main line 24/7, checks availability, quotes the rate, books, changes and cancels reservations, and takes the deposit during the call; payment links and follow-ups go to the guest by text using 4 other agents. It offers upsells such as room upgrades, early check-in and late checkout. Daisy also passes anything outside its knowledge base to your team with the caller’s details attached.

Agents, not a platform with voice added on. One call can run from start to finish. Daisy finds a multi-room reservation, changes a booking made through an OTA, fills in missing guest details, sends a payment link for one room, or cancels and re-books. Everything goes straight into your PMS.

Dextr splits this work into three tiers, and that’s also how to read any quote:

Knowledge: free answers, like check-in times.
Actions: paid tasks, like moving a guest to another room.
Jobs: running the whole front desk.

Containment: Dextr agents can complete 90% of calls without a human, which would put it among the highest figures in the category. Ask for the rate on properties your size, and for the list of calls that still reach a person.

Booking systems: OPERA Cloud, Mews, Cloudbeds, Stayntouch, ResNexus, Hostaway, Guesty and Apaleo, plus more than 40 vacation-rental systems through one connection (integrations).
Setup: live in about 7 days, with no setup fee at any property size.
Payments and security: Daisy takes the payment on the call itself, natively, across every PMS it connects to, rather than through a separate payments product.
Keeping it current: hotel owners update policies, rates and discount codes in plain English, and every call is scored for quality.
Results: at one family-run RV park, revenue grew 34% year on year and the voice agent took more than $9,474 by phone across 39 bookings. At two properties of a 50-plus property hotel chain, the AI added about $80,000 in revenue per property in its first two months.
Pricing: usage-based.

2. Canary AI Voice

Best for: hotels that want one platform for the whole guest journey, with voice included.

Screenshot of the Canary AI Voice website

Canary AI Voice launched in February 2025. It answers every call 24/7, answers guest questions, books and changes stays, promotes upsells and routes calls to the right team, while keeping your existing phone system and call-center software.

Booking systems: Canary connects to the major hotel PMSs, including Opera, Mews, Cloudbeds, StayNTouch and RoomMaster (integrations).
Payments: deposits run through Canary Payment Links, a separate product. Links are sent by staff or go out automatically based on the reservation.
Pricing: quote only.
Worth asking: AI voice is not part of Canary’s standard bundle. Like every Canary product, it is priced by custom quote for your property. Deposits also run through Canary’s separate payment-links product, so ask whether the card can be taken on the call itself, and whether that second product is included in your quote.

3. Conduit

Best for: hotels and rental operators who want one AI agent for calls and texts, with a published price.

Conduit’s voice agent answers calls 24/7 and recognizes callers by pulling up their existing booking in the PMS. Since June 2026, it can also act on the call: create new bookings, change reservations and reset door codes. Anything else goes to staff with the call details attached.

Booking systems: Opera Cloud, Mews, Cloudbeds, Apaleo, RMS Cloud and StayNTouch, plus rental systems such as Guesty and Hostaway (integrations).
Pricing: $899 a month on the Startup plan, which includes 2,000 credits a month; per-unit plans start at $18 per unit a month with 40 credits per unit, voice included (pricing).
Payments: Conduit’s agent can charge fees on the call, such as a late checkout or early check-in. Taking a booking deposit on the call is not a listed feature.
Languages: detects the caller’s language automatically and supports 140+ languages across voice and text.
Check first: ask to see a deposit taken on a live call, and ask who builds the workflows. Conduit’s plans are self-serve, so count the hours your team will spend configuring and maintaining them.

4. PolyAI

Best for: multi-property hotels and reservation call centers.

PolyAI builds enterprise voice agents and has a dedicated hotel offering. Its agents take room reservations, start housekeeping requests, handle billing questions and route calls to staff, and it scales across hundreds of sites and takes payment over the phone. In its Golden Nugget case study, the agent passed 300 completed reservations a week within two months of launch.

Booking systems: PolyAI has pre-built connections to the Agilysys PMS, Amadeus and Cendyn, plus most major call-center platforms such as Five9, Genesys and NICE. Opera, Mews, Cloudbeds and Stayntouch are not pre-built; PolyAI connects to those through its APIs and custom integrations (integrations).
Pricing: charged per minute; the voice agent rate is not published on PolyAI’s pricing page.
Worth knowing: Travel Outlook’s Annette agent runs on PolyAI; Travel Outlook announced an upgraded version in February 2026.
Worth knowing: PolyAI serves many industries, including healthcare and restaurants, not only hotels. If your PMS is not pre-built, ask who builds the custom integration, how long it takes, who owns it afterwards and what it costs.

5. RateGain UNO VIVA

Best for: hotels and groups that take reservations through a CRS, with or without RateGain’s own tools.

Screenshot of the RateGain UNO VIVA website

UNO VIVA handles inbound reservation calls, quotes live rates and availability, books, changes bookings, upsells and escalates to staff, then sends confirmations to the guest and the PMS. Launched in April 2025, it works in 75+ languages.

Booking systems: 80+ CRS and PMS systems, including RateGain’s own suite; none is named individually.
Payments: VIVA is GDPR compliant. Taking payment on the call is not a listed feature.
Setup: hotels can go live with VIVA within 2–4 weeks.
Pricing: demo request only.

6. KITT by The Hotels Network

Best for: hotels that want one AI answering phone calls and website chat.

Screenshot of the KITT by The Hotels Network website

KITT works by phone and on the hotel website. It also handles booking inquiries and reservations 24/7, promotes offers, and sends the hotel a translated summary of each conversation. Through its OPERA Cloud connection, KITT books reservations and takes payments during the call.

Booking systems: OPERA Cloud, through Oracle’s integration platform (OHIP); no other PMS is named.
Pricing: demo request only.
Not the right fit if: you need the agent to write bookings into a PMS other than OPERA Cloud. That is the only PMS named for KITT, so ask whether it supports yours.

7. Akia AI Voice

Best for: hotels and vacation rentals that want calls and texts on one agent, with payment during the call.

Akia’s voice agent answers on the first ring, recognizes the caller from the PMS, books rooms and answers rate and availability questions. For payments, it texts the guest a secure, PCI-compliant payment link during the call, and hands off to staff with a summary.

Booking systems: Mews, Cloudbeds, StayNTouch, Guesty and Hostaway, plus Oracle Opera, Apaleo and dozens of others.
Pricing: voice sits in Akia’s top tier, and every tier is quote only.

8. Myma.ai

Best for: hotels and resorts that want voice, website chat and one guest inbox from a single platform.

Myma’s voice agent answers in under two seconds. It handles availability, rate quotes, bookings, changes, in-stay requests, and upsells, writes confirmed bookings back to the PMS and texts the guest a confirmation. Complex calls go to staff with a transcript. Myma also serves holiday parks.

Booking systems: Oracle Opera Cloud, Mews, Cloudbeds and RMS Cloud.
Languages: Myma quotes both 50+ and 10+, so ask which apply to you.
Pricing: custom quote.

9. Sadie

Best for: hotels that want a fixed monthly plan they can see before a demo, from $199 a month.

Sadie answers calls 24/7, creates and manages room reservations in the PMS, and answers concierge questions such as check-in times, directions and local recommendations. It also serves restaurants, and it powers roommaster’s Concierge agent.

Booking systems: Oracle Opera, Mews, RMS, Cloudbeds, Stayntouch, ResNexus, Innkeeper’s Advantage, Yanolja and more (hotel integrations).
Pricing: published hotel plans at $199, $279 and $499 a month for up to 300, 600 and 1,200 minutes, with Enterprise on request. Every plan includes secure deposits (pricing).

10. EHVA

Best for: hotels that want AI on guest-room calls too, from in-room dining orders to maintenance requests.

EHVA answers the main line and guest-room calls, logs amenity and maintenance requests, approves late checkout, takes in-room dining orders through the POS and texts a secure payment link. Its April 2026 release with Stayntouch covers booking calls end to end for Stayntouch hotels.

Booking systems: EHVA works with most major PMS platforms and has a reservations partnership with Stayntouch. For in-room dining, it connects to Toast, Symphony and Micros point-of-sale systems.
Results: at The Argonaut Hotel in San Francisco, EHVA cut front-desk calls by more than 1,200 a month, handling 79% of calls on its own.
Pricing: about 9 cents a minute with no contract; there is no hotel-specific rate.

Key takeaway

If the phone books rooms at your property, shortlist agents that book and take the deposit on the same call, and that support your PMS. That narrows ten options to three or four very quickly.

5 other hotel AI voice agents worth a look

These five are real hotel voice products, but each is newer, narrower or built differently from the 10 above:

SendSquared: answers with PMS context and qualifies sales calls, then warm-transfers them; a human always closes the booking.
Grevon Echo: books into the PMS and sells add-ons; it debuted at HITEC in June 2026, so it is very new.
Riviera: a Y Combinator startup (Winter 2025) covering calls, in-room dining orders and reservations.
Annette by Travel Outlook: runs on PolyAI and sits alongside Travel Outlook’s human reservations team.
roommaster Concierge: the AI phone concierge sold by roommaster, a hotel PMS company, and powered by Sadie.

Pricing of AI voice agents for hotels

Most hotel voice agents don’t publish a price. Among the 10 above, three do:

Conduit: $899 a month on its Startup plan, or from $18 per unit a month, voice included.
Sadie: hotel plans at $199, $279 and $499 a month for up to 300, 600 and 1,200 minutes.
EHVA: about 9 cents a minute with no contract.

PolyAI charges per minute but does not publish the rate. Retell lists $0.07 to $0.31 per minute and Bland $0.12 to $0.14 per minute (plus a $299 monthly platform fee on Bland’s Build plan), both before phone costs, and Synthflow’s contracts start at $30,000 a year. Dextr’s pricing is usage-based, depends on property size, workflows and call volume, and carries no setup fee.

When you compare quotes, ask:

Is it priced per room, per call, per minute or per property?
What counts as a call, and are after-hours calls priced differently?
Are setup, PMS connection and onboarding included?
Can you start with one property, or with nights and weekends only?
Is there a setup or implementation fee, and who configures the workflows?
Which calls are billable, and which informational answers are free?

Key takeaway

Compare quotes against the bookings you miss today, not just the monthly fee. An agent that books and takes the deposit on the call earns its cost back on the calls nobody answers now.

Campgrounds, RV parks and vacation rentals

Most hotel voice agents are built around hotel booking systems. If you sell campsites or RV sites, ask whether the agent connects to your reservation system and understands site types, hookups, rig lengths and pet rules.

Dextr’s agents are purpose-built for campgrounds, RV parks and glamping, connect to ResNexus and RMS Cloud, and reach more than 40 vacation-rental systems through one connection. Myma also serves holiday parks, and Conduit, Akia and SendSquared all serve vacation-rental operators.

Key takeaway

For outdoor properties the booking system decides it. Confirm the agent can book a real site in your software before anything else.

Will guests know they’re talking to an AI?

They often ask, and the safest answer is yes. Set the agent to say it’s an AI when asked, and make it easy to reach a person at any point. Dextr’s agents say they’re AI when asked and always leave a route to your team. Rules on AI disclosure and call recording vary by state and province, so check yours before you go live.

Containment rate: the number that decides your ROI

Containment is the share of calls the agent finishes on its own, with nobody picking up. It decides whether an AI voice agent actually saves your team time, and most vendors do not publish it.

Dextr’s agents reach 90% containment because they review their own failed calls, update the knowledge base and add the tool calls needed to handle that case next time, so most gaps found in month one are closed within three months. EHVA publishes 79% at The Argonaut Hotel in San Francisco, and PolyAI’s Golden Nugget case study shows 34% of all reservation-line calls automated (87% of non-reservation calls). None of the other seven give a figure.

Containment comes from coverage, not from a smoother voice. An agent that answers 20 common questions will contain a small share of your calls. One that handles new reservations, multi-room lookups, cancellations, changes to third-party bookings, missing guest data and payment for a single room will contain most of them. Ask for the containment rate on properties your size, then ask for the list of calls it hands to a human.

Questions to ask in any demo

Can you book a room on this call, into my PMS, while I watch?
Can you take a deposit during the call, and how is the card handled?
What happens when I ask for a person, and what does my team see?
If I call after hours with a question you can’t answer, what happens next?
Which languages do you support, and can I test one of mine now?
Can I change a policy myself, and how soon does the agent use it?
What exactly will I pay each month, and what counts as a call?
Can I hear recorded calls from a property like mine?
What share of calls do you finish without a human, on properties my size?
Who builds and maintains the workflows, your team or mine, and is there a setup fee?
When the agent gets something wrong, what changes, and how soon?

Which AI voice agent fits your property?

If you run…	Start your shortlist with
An independent or franchised hotel where the phone books rooms	Dextr, Akia, Myma.ai, Sadie
A hotel group, large resort or multi-country portfolio with a reservations center	Dextr, PolyAI, Canary AI Voice
A hotel already on Canary, RateGain or The Hotels Network	Canary AI Voice, RateGain UNO VIVA, KITT
Calls and texts on one agent, with a published price	Conduit
A full-service hotel with many in-room dining calls	EHVA
A campground, RV park or glamping site	Dextr
A vacation-rental portfolio	Dextr, Conduit, Akia
A team with its own developers	Retell AI, Bland

Hear Daisy handle your calls

Daisy answers every call, books the stay into your PMS and takes the deposit before the guest hangs up, with no separate payments product. Dextr builds and runs the workflows for you, there is no setup fee, and you are live in about seven days with your number and phones unchanged.

Frequently asked questions

What is the best AI voice agent for hotels?

It depends on your property. For independent and franchised hotels, resorts and multi-property groups where the phone books rooms, Dextr’s Daisy books the stay, takes the deposit natively and hands off to staff on the same call, and Dextr’s agents finish 90% of calls without a human. Canary AI Voice suits hotels already on Canary, Conduit suits operators who want calls and texts on one agent with a published price, and PolyAI suits large groups and casino resorts.

Can an AI voice agent book a hotel room over the phone?

Yes, if it connects to your PMS and is allowed to create reservations. Most of the ten agents in this guide book during the call. Ask to see a live booking land in your own PMS during the demo.

How much does an AI voice agent cost for a hotel?

Most vendors quote on request. Conduit publishes $899 a month for its Startup plan and from $18 per unit a month on per-unit plans, Sadie’s hotel plans start at $199 a month for up to 300 minutes, and Retell charges $0.07 to $0.31 per minute and Bland $0.12 to $0.14 per minute, both plus phone costs. Dextr’s pricing is usage-based, depends on property size, workflows and call volume, and carries no setup fee.

Will an AI voice agent replace my front desk?

No. It answers routine calls such as availability, rates, bookings and directions, so your team can focus on guests in front of them. Anything outside its knowledge goes to a person with the details already captured.

Does an AI voice agent work with my PMS?

Check the vendor’s integration list. Dextr supports OPERA Cloud, Mews, Cloudbeds, Stayntouch, ResNexus, Hostaway, Guesty and Apaleo. Also ask whether the agent only reads your PMS or can write bookings into it.

Can an AI voice agent take card payments safely?

The common approach is to text the guest a secure payment link, so the card number is never read aloud. With Dextr, Daisy takes the payment on the call itself, across every PMS it connects to, with no separate payments product; raw card numbers are never stored and tokenization is handled by your PCI-compliant payment processor. Ask every vendor how cards are handled, whether payment needs a second product, and which PCI standard applies.

How long does it take to set up an AI voice agent?

Dextr goes live in about seven days with no setup fee, and its team builds the workflows for you rather than handing you a builder; your phone number, phones and PMS stay as they are. Other vendors range from days to weeks; RateGain’s VIVA, for example, goes live in two to four weeks. Ask for a dated plan, and ask who does the configuration work.

Do AI voice agents speak Spanish and other languages?

Most handle several languages, but the counts vary and some vendors quote more than one figure. Test the languages your guests actually use during the demo.

What is a good containment rate for a hotel AI voice agent?

Containment is the share of calls the agent completes without a human. Published hotel figures range from 34% (PolyAI at Golden Nugget, all reservation-line calls) to 79% (EHVA at The Argonaut), and Dextr’s agents run at 90%. Treat anything above 80% as strong, ask for the figure on properties your size, and ask which calls still reach a person.

Is an AI-native voice agent different from a platform with voice added on?

In practice, yes. Most hotel platforms bolted a voice layer onto software built for something else, so the agent answers and then hands the work to your team. An AI-native vendor such as Dextr builds the agents themselves: five of them work together, so one call can look up a reservation, change it in the PMS, take the payment and send the confirmation with nobody stepping in. Ask whether the agent completes the task or only starts it.

Next steps

If the phone still books rooms at your property, start with the agents that book and take the deposit on the same call, and that support your PMS. Then make the test calls above with two or three of them. To hear how Dextr’s voice agent handles a booking, book a Dextr demo.

Top 10 AI Voice Agents for Hotels in 2026: Bookings, Payments and Pricing Compared

AI voice agents for hotels: quick glance

How we compared them